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KCC have introduced their new bus feedback reporting tool following comments made during last summer’s Big Conversation with residents.  The Feedback Portal includes information about how to make a formal complaint or compliment about bus services and who to contact in the event that bus users experience problems.

It also includes a feedback form for residents to let us know about their experiences of using buses and the quality of service provided.

Please use click here for the link to the portal.

 

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