During the Coronavirus outbreak, Paddock Wood Community Advice Centre remains open from 9.30am – 1.30pm Monday to Friday. We have adapted our service to enable our dedicated team of skilled volunteer advisers to access all our usual resources, including our secure case management system. We can help you with any enquiry, no matter how big or small. Our specialist debt advisers can talk to you about your options and plan ahead during this time of uncertainty and our specialist Welfare Rights Advisers continue to conduct casework for those appealing benefit decisions at the first-tier tribunal.
Due to the government’s guidance on social distancing, we cannot currently offer a drop-in service or schedule face to face appointments.
Here is how you can access our service:
TELEPHONE ADVICE LINE: 01892 838619
Here are some of the ways we can help you:
If you are self-isolating, we can put you in touch with volunteer groups in your area who can help with collecting shopping, prescriptions or with regular telephone calls or posting letters.
We can provide advice and information about your options if you have a new issue arising from the coronavirus outbreak such as welfare benefits, employment or consumer issues.
We can signpost you or make formal referrals to other specialist agencies who can help, such as ACAS, your local Food Bank, your Local Authority, Parkinson’s UK, Shelter and many more.
We can support you if your relationship has been affected, if you are struggling to maintain child arrangements or if you or your children are at risk of or are experiencing domestic abuse.
For more information or help about any issue at all, contact Paddock Wood Community Advice Centre at 64 Commercial Road, Paddock Wood, TN12 6DP, call us on 01892 838619, email firstname.lastname@example.org or see our website: www.pwadvice.org